NEWS RELEASE: Fare rise determination lacks imagination and courage
By sticking with an unimaginative increase of 5 to 7 per cent for bus, train
and ferry fares, the Pricing Tribunal and the transport authorities have
failed to attack any of the problems with tickets, according to the consumer
group Action for Public Transport.
Commuters are also urged to stock up on TravelTens, TravelPasses, FerryTens
and even DayTrippers at the current prices before the fares go up on 31st
August.
A spokesman for A.P.T., Allan Miles, said that the increases are reasonable,
but that State Transit (STA), CityRail and the Independent Pricing and
Regulatory Tribunal (IPART) had showed no imagination or courage whatsoever
in their submissions or determinations.
Mr Miles said there was:
- no attempt to curb rising single fare use on buses by making single fares
relatively dearer
- no attempt to introduce new ticket types - TravelSix or TravelFour or CBD
RailTens
- no attempt to adjust TravelPass boundaries to reflect current travel
patterns
- no attempt to introduce a trial no-cash ticket-only bus
- over-optimistic reliance on new Smart Card system to correct problems and
add new products
The authorities are waiting for the magic carpet of the Smart Card system to
deliver all the goods, and meanwhile are doing nothing about the current
problems.
Mr Miles said that by applying the increases of up to $2 a week on its
periodical tickets, State Transit is gouging its best customers. He said
that holders of TravelPass and TravelTen tickets, who do everyone a favour
by buying their tickets before they get on the bus, are bearing the same
increase as those people who buy cash fares from the driver and delay the
bus.
Mr Miles said that he had no problem with the overall average increase of 5
to 7 percent on fares. If we want improvements, we have to pay for them, he
said. It is unrealistic to deny fare increases on the basis of poor service
and then expect State Transit to give better service with no more money.
However, Mr Miles argued that the increase on bus tickets should have been
applied only to the cash tickets. State Transit should take a lead from
London and encourage passengers to use pre-paid tickets, instead of slowing
down the buses by paying cash to the driver, Mr Miles said.
London Buses have announced that, from 23rd August, the few remaining cash
passengers will need to buy tickets before boarding in London’s West End.
This is expected to cut boarding times by 10 percent. Over 300 ticket
machines will be installed at bus stops in the area, he said.
See http://www.transportforlondon.gov.uk/buses/press_740.shtml.
Mr Miles said that according to State Transit's figures, between 20 and 25%
of passengers buy their tickets from the driver instead of using one of the
many pre-paid tickets available.
If more people had a ticket in their hand when they got on the bus, he said,
the waiting time of the bus would be much shorter. State Transit's
efficiency would also be improved, he added, through quicker trips and less
cash handling.
APT would also like to see a trial of no-cash buses on a high-frequency
route such as the 380 from Bondi Beach. Mr Miles said that, mixed in with
the normal buses, there should be ticket-only buses, to see how much faster
the trip can be without the delays caused by cash fares.
The price difference between pre-paid and pay-the-driver bus tickets should
be greatly increased to encourage people to use pre-paid tickets, according
to a public transport consumer group. Ticket machine could also be installed
in busy areas, Mr Miles said.
Current pre-paid tickets include TravelTen, TravelPass, DayTripper and
BusTripper. These can be purchased at newsagents and railway stations. As
well as speeding up entry to the bus, Mr Miles said that these tickets also
save money.
In the submission, Mr Miles argued that it was important that State Transit
did not also increase the costs of the pre-paid tickets, as that would
completely negate any effort to encourage people to buy them.
He said that IPART determinations in recent years had increased the price of
multi-ride tickets more than cash fares to reduce the so-called
"unacceptably high discounts" on the multi-rides. It was time for this trend
to now be reversed, he said. High discounts are acceptable, and necessary,
especially on the buses.
A one or two section bus ride now costs $1.50. APT wants this increased by
33% to $2.00, while keeping the cost of the related Blue TravelTen at around
$11.30, or $1.30 a trip.
A three to five section bus ride now costs $2.60. APT wants this increased
by about 10% to $3.00, while keeping the cost of the related Brown TravelTen
at around $19.00, or $1.90 a trip.
Many people carry pre-paid cards in their pocket for phones, photocopiers,
parking, etc, Mr Miles said, so a bus ticket should not be a problem. State
Transit should consider whether casual users would prefer a TravelFour or a
TravelSix product instead of a Travel Ten, if the price of a TravelTen is
too much for their needs. Mr Miles said that what in effect were TravelOnes
and TravelTwo tickets were sold before the City to Surf Race last week.
These changes can be made very quickly, said Mr Miles, and there is no need
to wait for the promised smart card system. Ticketing systems should be
driven by intelligent policy, not by smart cards, he said.
Mr Miles said that State Transit had offered no suggestions for fares in its
submission to IPART, merely requesting an overall increase in line with
inflation. APT had taken the initiative in this matter, he said, and
proposed a detailed fare structure.
State Transit has also failed to promote the fact that TravelTen tickets are
transferable, unlike most other tickets. Two or more people boarding the bus
at the same time can use the same ticket, dipping it in the machine once for
each person. A wider understanding of this benefit amongst casual users and
tourists would result in quicker buses, especially in the CBD.